Account Creation, Login, and Password Reset Issues

Are you having trouble accessing MomentPath?

7 articles in this collection
Written by Caitlin Coffman and Madison Carlson

How to reactivate an account in MomentPath

Follow these steps to reactivate an account in MomentPath!

Written by Madison Carlson
Updated over a week ago

Account Creation

How do I activate my account?

Are you new to MomentPath and need to finish creating your account?

Written by Caitlin Coffman
Updated over a week ago

Password Reset

How to reset your password

If you are having trouble logging into your MomentPath account or need to reset your password, please follow these steps.

Written by Caitlin Coffman
Updated over a week ago

I'm having trouble resetting my password

Did you follow the process for resetting your password? Did you request a password reset more than once?

Written by Caitlin Coffman
Updated over a week ago

I'm having trouble resetting my password on my staff account.

If you have requested a password reset and still aren't able to log in, please try these steps to troubleshoot.

Written by Caitlin Coffman
Updated over a week ago

Center Admins/Directors

My staff cannot login to MomentPath

How to ensure accounts were activated properly, check to see if accounts are inactive, and check for duplicate staff accounts.

Written by Caitlin Coffman
Updated over a week ago

How can I check to see if my staff member activated their account?

Is your staff having trouble logging into MomentPath? They may not have properly activated their account. Follow these steps to check.

Written by Caitlin Coffman
Updated over a week ago