Family: Frequently Asked Questions | MomentPath Help Center

Family: Frequently Asked Questions

Welcome to MomentPath! We're glad you're here!

10 articles in this collection
Written by Caitlin Coffman and Madison Beadles

How to add a bank account to your billing profile

Learn how parents can add and verify their bank account to MomentPath so they can pay tuition online!

Written by Madison Beadles
Updated over a week ago

How can I pay my child's tuition on MomentPath

This is a step by step guide to paying your child's tuition in MomentPath.

Written by Madison Beadles
Updated over a week ago

How to enable real time updates as a family member

Learn how to turn on real time updates in MomentPath! You can receive real time updates via text, email, or push notifications.

Written by Madison Beadles
Updated over a week ago

Using pin codes to check in and check out

You can now use a pin code to check in and out your loved one into their care center. You can also indicate which items they brought.

Written by Madison Beadles
Updated over a week ago

General

Getting Started for Families

New to MomentPath? Start here to get more engaged in your loved ones' day!

Written by Caitlin Coffman
Updated over a week ago

Are you having trouble creating or activating your account?

Follow these simple steps to set up your password

Written by Caitlin Coffman
Updated over a week ago

What is a daily summary email?

Written by Caitlin Coffman
Updated over a week ago

How do I change my contact information?

Do you have a new email address or phone number?

Written by Caitlin Coffman
Updated over a week ago

Billing: Invoices & Payments

How do I set up Automatic Payments?

Setup AutoPay for your invoices.

Written by Caitlin Coffman
Updated over a week ago

How do I add Payment Methods to my Profile?

You can save a bank account and/or a credit card to your MomentPath profile to pay your invoices.

Written by Caitlin Coffman
Updated over a week ago