Sometimes caregivers fall behind on payments. Sending balance reminders has never been easier! Follow these steps to learn how to send a reminder and to see when you last sent a balance notice.
1. Tap on the child's billing profile.
2. Scroll down to the "Invoices and Payments" section and tap the "Send Balance Notice" button.
3. If you have sent a balance notice before, you will see the last date you sent the reminder. You have the option to add in a message for parents to see and to send a copy of the notice to yourself. Once you are satisfied with the message, tap "Save".
4. The notice is immediately sent to all guardians.
If you have any questions, please contact us at firstname.lastname@example.org