On your mobile device, tap the button with three lines in the bottom, right corner of the screen. Then click on “Sync Status.” Tap on “Retry Uploads,” which will force your device to upload any Moments created while offline. As your device reestablishes its connection with the center’s wifi, it may take one to two minutes for a Moment to appear.

What is offline mode?
When my device reconnects to wifi, sometimes I still see the “MomentPath is offline” red bar at the top of my screen. What’s going on?

Did this answer your question?